A ber7k takes your personal data privacy seriously. This Policy explains, in plain language, what information we collect, how we use it, who we share it with, and what your rights are as a data subject under Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).
Six pillars that keep your data safe on the platform
All communications between your device and the platform ber7k are protected with 256-bit SSL encryption — the same standard used by Brazil's leading banks such as Itaú, Bradesco, and Nubank. Your registration data, passwords, and financial information are never transmitted without protection.
A ber7k operates in compliance with the General Data Protection Law (Lei nº 13.709/2018). We collect only the data strictly necessary, with a defined legal basis for each purpose, and we respect all the rights the LGPD grants you as a data subject.
A ber7k never sells, rents, or trades your personal data with third parties for advertising purposes or any other objective not directly related to the provision of our services. Your data is yours — we only use it to keep the platform running well for you.
Within the ber7k, only staff members who need access to your data to deliver the service are permitted to do so. Every access is logged and monitored. Our vendor contracts require the same data protection standards we apply internally.
A ber7k retains your data only for as long as necessary to fulfill the purpose of collection or as required by law — such as financial records required by the Receita Federal. Once the applicable period has passed, data is deleted or irreversibly anonymized.
In the event of any security incident that could affect your personal data, ber7k will notify the Autoridade Nacional de Proteção de Dados (ANPD) and affected data subjects within the legally required timeframes, with clear information about what occurred and the measures taken.
This Privacy Policy describes how ber7k collects, uses, stores, and protects the personal data of users on the platform available at ber7k.com and in the mobile app. By creating an account or using our services, you confirm that you have read and understood this Policy. It applies to all services of ber7k, including online casino, Sports Betting, slots, crash games, live roulette, poker, and all other products on the platform.
The controller of the personal data processed under this Policy is ber7k, operator of the ber7k.com platform. For all purposes under the LGPD, the controller is responsible for decisions regarding the collection and processing of your personal data.
The data protection officer (DPO — Data Protection Officer) of ber7k can be reached at contato@ber7k.com with the subject line "LGPD — DPO". All privacy and data protection inquiries should be directed to this channel, which operates in Portuguese and responds within the statutory 15-day period.
Privacy Contact: contato@ber7k.com — subject line "LGPD". We respond in Portuguese within 15 business days.
A ber7k collects personal data at different points during your interaction with the platform. Below we describe the categories of data collected and the circumstances in which this occurs.
| Category | Data collected | When it is collected |
|---|---|---|
| Identification | Full name, CPF, date of birth, gender | Registration and KYC verification |
| Contact | Email, mobile number, residential address | Account registration and profile updates |
| Documents | Copy of national ID, driver's license, or passport; proof of address | Identity verification (KYC) |
| Financial | Pix key, card details (tokenized), transaction history | Deposits, withdrawals, and transactions |
| Platform usage | Betting history, games accessed, sessions, preferences | Browsing and use of services |
| Technical | IP address, device type, operating system, browser | Platform access |
| Communications | Chat history with support and emails sent to ber7k | Support interactions |
A ber7k does not collect sensitive personal data beyond what is strictly necessary for identity verification and regulatory compliance, such as a government-issued photo ID. We do not collect information about racial origin, political opinion, religious belief, health status, or sexual orientation.
A ber7k uses your personal data exclusively for the purposes described below. We do not use your data for purposes incompatible with those listed here without your prior consent.
The LGPD requires that all processing of personal data have a specific legal basis. The ber7k uses the following legal bases for each processing purpose:
Transparency: If you would like to know the specific legal basis for any data processing not listed here, please contact us at contato@ber7k.com with the subject line "LGPD — Legal Basis".
A ber7k does not sell your personal data. Sharing with third parties occurs only in the situations below, for strictly defined purposes:
Important: ber7k never shares your data with advertising companies or marketing partners without your explicit consent. Third-party marketing communications will not reach your inbox unless you have opted in to receive them.
A ber7k uses cookies and similar technologies on the website and in the app. Cookies are small text files stored on your device that help us recognize you, keep your session active, and improve your experience on the platform.
We use the following types of cookies:
You can manage your cookie preferences in your browser or app settings. Disabling essential cookies may affect how the platform works — particularly session maintenance and live bet processing for Brasileirão and other sporting events.
A ber7k retains your personal data only for as long as necessary for the purposes described in this Policy or as required by law. General retention periods are:
Once retention periods expire, data is securely deleted or irreversibly anonymized so that it can no longer be used to identify you.
A ber7k adopts robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Among the measures implemented:
Despite all measures in place, no system is completely invulnerable. In the event of a security incident affecting your data, the ber7k will notify the ANPD and affected data subjects within the timeframes established by the LGPD.
You also play an important role in keeping your account secure: use a strong, unique password for ber7k, enable 2FA, and never share your login credentials with anyone. If you suspect unauthorized access, contact our support team immediately via 24-hour live chat.
The General Data Protection Law (LGPD) grants you, as the holder of personal data processed by ber7k, the following rights:
Request a copy of all personal data ber7k holds about you, including details on the purpose of processing and any third parties with whom it has been shared.
Correct incomplete, inaccurate, or outdated data directly in your account dashboard or by submitting a request to ber7k support.
Request the deletion of data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the applicable retention period expires.
Receive your data in a structured, machine-readable format for transfer to another controller, where technically feasible.
Withdraw consent for processing based on this legal basis at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
Find out which public or private entities ber7k has shared your personal data with.
To exercise any of these rights, please contact us at contato@ber7k.com with the subject line "LGPD — [request type]". A ber7k will respond within 15 business days. We may request identity verification before processing your request to ensure no one accesses your data on your behalf.
You also have the right to file a complaint with the National Data Protection Authority (ANPD) if you believe your rights are not being respected by ber7k.
The services of ber7k are intended exclusively for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. The registration process includes date-of-birth verification and may request a government-issued ID when there is any doubt.
Should ber7k determine that data from a minor under 18 was collected for any reason, the account will be immediately closed and the data deleted, unless retention is required by law for a minimum period. Any real-money balance that was deposited will be returned to the original payment method.
Notice for guardians: If you suspect that a minor under 18 in your care has created an account on ber7k, please contact us immediately at contato@ber7k.com. Our team will close the account and guide you through the next steps.
Some of the technology infrastructure providers of ber7k — such as cloud storage services and analytics tools — may process data on servers located outside Brazil. In such cases, the ber7k ensures that transfers are carried out in accordance with the legal bases set out in the LGPD, including:
A ber7k does not transfer payment data — such as Pix details, bank keys, or card data — outside Brazil. All financial transaction processing takes place exclusively on infrastructure located in Brazil, in compliance with Banco Central regulations.
A ber7k may update this Privacy Policy periodically to reflect changes in Brazilian law, data processing practices, or the services offered. The date of the most recent update is always shown at the top of this document.
When relevant changes occur that affect your rights or the way we handle your data, the ber7k will notify you via:
Continued use of the platform after notification and publication of the changes constitutes acceptance of the new terms. If you do not agree with the changes, you may request account closure before the effective date of the changes with no penalty.
Questions? Any questions about this Policy can be sent to contato@ber7k.com. Our team responds in English within 15 business days and is happy to clarify every point in a clear and straightforward way.
What Brazilian players ask most about data protection
Other documents that supplement this Privacy Policy
Complete rules for using the ber7k platform — registration, bonuses, Pix withdrawals, and your rights as a player.
Read TermsControl tools, deposit limits, breaks, and self-exclusion to help you play responsibly.
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